Responsible Gaming

Gambling always carries the risk of financial loss. No strategy guarantees wins. Understanding this fundamental truth helps you approach betting with realistic expectations.

At Ricky Casino, we encourage players to view gaming as entertainment rather than income. Set a budget you can afford to lose before you start playing. Never chase losses or bet money needed for essential expenses.

Our platform offers multiple control tools to support responsible habits. You can set daily, weekly, or monthly deposit limits through your account settings. Session time reminders help you track how long you’ve been playing. Reality checks appear at intervals you choose.

Take regular breaks during gaming sessions. Step away from the screen to maintain perspective. Keep gambling separate from other life activities. Avoid betting when tired, stressed, or under the influence of alcohol.

Track your spending patterns regularly. Review your account history to understand your gambling habits. If you notice concerning patterns, use our self-exclusion tools or reach out for support. Responsible gaming means staying in control and protecting your financial and emotional wellbeing.

Gambling addiction is a serious condition that affects thousands of Australians each year. Recognising the warning signs early helps you seek support before problems escalate.

• Spending more money or time gambling than you planned or can afford
• Borrowing money or selling possessions to fund betting activities
• Lying to family or friends about your gambling habits or losses
• Neglecting work, study, or family responsibilities because of betting
• Using gambling as an escape from stress, anxiety, or depression
• Feeling restless or irritable when trying to cut down or stop
• Making repeated unsuccessful attempts to control or stop gambling
• Chasing losses by betting more to recover money you’ve lost
• Experiencing relationship conflicts or financial difficulties due to betting
• Thinking constantly about gambling even when not playing

If you recognise multiple signs in yourself or someone you care about, it’s time to seek help. Gambling addiction is treatable. Professional support services are available throughout Australia.

Taking action to address gambling problems requires courage and commitment. These practical recommendations from Ricky Casino can help you maintain control and prevent addiction from developing.

• Set strict financial limits before you start playing and never exceed them
• Use deposit limits and self-exclusion tools available in your account settings
• Keep gambling separate from other activities and maintain a balanced lifestyle
• Avoid betting when experiencing emotional distress or after consuming alcohol
• Share your concerns with trusted friends or family members who can support you
• Contact professional gambling support services for confidential counselling
• Remove saved payment methods and unsubscribe from promotional communications
• Block access to gambling sites using software filters if necessary
• Seek treatment from a qualified psychologist experienced in addiction therapy
• Join support groups where you can connect with others facing similar challenges

Remember that recovery is possible. Many people successfully overcome gambling problems with appropriate help. Taking the first step to acknowledge the issue is the most important action you can take for your wellbeing.

Professional support organisations across Australia provide free, confidential assistance for gambling problems. These services offer counselling, treatment programs, and practical guidance for recovery.

• Gambling Help Online: Free 24/7 online counselling and live chat support at gamblinghelponline.org.au or call 1800 858 858
• Lifeline Australia: Crisis support and suicide prevention services available 24/7 at lifeline.org.au or call 13 11 14
• BeyondBlue: Mental health support addressing anxiety and depression at beyondblue.org.au or call 1300 22 4636
• Financial Counselling Australia: Free financial advice and debt management at financialcounsellingaustralia.org.au or call 1800 007 007
• Relationships Australia: Counselling services for families affected by gambling at relationships.org.au or call 1300 364 277
• SMART Recovery Australia: Peer support groups using evidence-based techniques at smartrecoveryaustralia.com.au

These organisations understand gambling addiction and provide judgement-free support. Reaching out for help demonstrates strength, not weakness.

If you’re experiencing concerns about your gambling behaviour, our customer support team is here to assist you. We can help you activate account restrictions, provide information about self-exclusion options, and direct you to appropriate support services.

• Live Chat: Available 24/7 through your account dashboard for immediate assistance
• Email Support: Send detailed enquiries to [email protected] with response within 24 hours
• Responsible Gaming Tools: Access deposit limits, session timers, and self-exclusion through your account settings
• Account Restrictions: Request temporary or permanent account closure by contacting our support team directly

Your privacy and wellbeing are our priorities. All communications regarding gambling concerns are handled with complete confidentiality.