Ricky Casino Privacy Policy

Ricky Casino collects personal information necessary to provide gaming and sportsbook services, including:

• Full name, date of birth, and residential address
• Email address and telephone number
• Payment card details and transaction history
• Identity verification documents
• Device information and IP address
• Gameplay and betting activity

This information is collected to verify identity, process transactions, prevent fraud, comply with regulatory obligations, and improve service quality.

Protection Measures

The operator employs technical and organisational measures to protect user information:

• Secure Socket Layer (SSL) encryption for all data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Secure storage of documents in encrypted databases
• Staff training on confidentiality and data handling procedures

User Rights

Users have the right to:

• Access their personal information held by the operator
• Request correction of inaccurate or incomplete data
• Request deletion of personal information subject to legal retention requirements
• Object to certain processing activities
• Withdraw consent where processing is based on consent

The operator complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles, ensuring that all processing activities meet local regulatory standards.

Personal information collected by Ricky Casino is used for the following purposes:

Account Management

• Creating and maintaining user accounts
• Verifying identity and age in accordance with Australian gambling regulations
• Processing deposits, withdrawals, and payment transactions
• Managing account security and preventing unauthorised access

Service Provision

• Facilitating gameplay and sports betting activities
• Processing wagers and distributing winnings
• Providing customer support and responding to enquiries
• Communicating important account updates and service changes

Compliance and Security

• Meeting anti-money laundering and counter-terrorism financing obligations
• Complying with responsible gambling requirements
• Detecting and preventing fraud, cheating, and other illegal activities
• Responding to legal requests and regulatory enquiries

Marketing and Analytics

• Sending promotional offers and bonus notifications (with user consent)
• Analysing user behaviour to improve services
• Conducting market research and product development
• Personalising user experience based on preferences

All processing activities are conducted lawfully, transparently, and for specified purposes only. Users may opt out of marketing communications at any time without affecting their ability to use core services.

Ricky Casino provides users with mechanisms to access, update, and manage their personal information.

Accessing Your Data

Users may access their personal information by:

• Logging into their account and reviewing profile settings
• Contacting customer support to request a copy of held information
• Submitting a formal access request via email

The operator will respond to access requests within a reasonable timeframe, typically within 30 days of receiving the request.

Updating and Correcting Information

Users can update personal details directly through their account settings. For information that cannot be modified online, users should contact customer support with the updated details and any supporting documentation required for verification purposes.

Deletion Requests

Users may request deletion of their personal information, subject to:

• Legal retention requirements under Australian gambling and financial regulations
• Ongoing investigations or disputes
• Outstanding account balances or obligations

Where deletion is not possible due to legal obligations, the operator will restrict processing to the minimum necessary to fulfil those obligations.

Consent to Security Checks

By using the services, users consent to security verification procedures, including identity checks, document validation, and payment processing by authorised third-party providers. This consent is necessary to maintain account security and comply with regulatory requirements.

Ricky Casino services are strictly for individuals aged 18 years and over. The operator does not knowingly collect or process personal information from minors.

Age Verification

The operator implements age verification procedures during account registration, including:

• Self-declaration of age
• Document verification for identity confirmation
• Additional checks where age cannot be verified from submitted documents

However, the operator cannot independently verify a user’s age without receiving appropriate identification documents. Users are responsible for ensuring they meet the minimum age requirement before accessing the services.

Parental Requests

If a parent or guardian becomes aware that their child has provided personal information to Ricky Casino without consent, they should contact customer support immediately. The operator will:

• Verify the relationship between the requester and the minor
• Permanently close the account
• Delete all personal information associated with the account
• Refund any deposited funds where appropriate

The operator takes the protection of minors seriously and cooperates fully with parents and guardians to resolve such matters promptly.

Ricky Casino operates in partnership with international service providers, which may result in personal information being transferred to, processed in, or accessed from countries outside Australia.

Transfer Locations

Personal information may be transferred to jurisdictions where:

• Payment processors and financial institutions operate
• Gaming software providers and platform partners are located
• Customer support services are delivered
• Data storage and hosting infrastructure is maintained

Consent to Transfers

By using the services, users consent to the international transfer of their personal information for the purposes outlined in this policy. The operator ensures that all international transfers are conducted in accordance with applicable data protection laws.

Protection Standards

All partners and service providers are contractually obligated to:

• Maintain appropriate technical and organisational security measures
• Process information only for specified purposes
• Protect confidentiality in accordance with this policy
• Comply with applicable data protection requirements in their jurisdiction

The operator conducts due diligence on all partners to ensure adequate protection standards are maintained regardless of processing location.

This disclaimer may alter the scope, application, or interpretation of certain provisions within this Privacy Policy.

Application of Disclaimer

The disclaimer applies from the moment a user:

• Accepts this policy during account registration
• Continues to use the services after policy updates
• Provides electronic or written consent to the terms
• Accedes to the policy through ongoing service use

Limitation of Liability

Whilst the operator takes reasonable measures to protect personal information, users acknowledge that:

• No data transmission over the internet is completely secure
• Unauthorised access may occur despite security measures
• Users are responsible for maintaining the confidentiality of login credentials

The operator is not liable for unauthorised access resulting from circumstances beyond its reasonable control, including user negligence in protecting account credentials.

Changes to Scope

The operator reserves the right to modify the scope of data collection, processing, or protection measures as required by:

• Changes in applicable laws or regulations
• Technological developments or security requirements
• Business operational needs or service improvements

Users will be notified of material changes and their continued use constitutes acceptance of the modified terms.

Ricky Casino uses cookies and similar technologies to enhance user experience and improve service delivery.

What Are Cookies?

Cookies are small text files stored on a user’s device when visiting the website. They enable the site to recognise the device on subsequent visits and remember certain information about user preferences and activity.

Types of Cookies Used

The operator uses the following categories of cookies:

Essential Cookies

• Required for basic site functionality
• Enable secure login and account access
• Maintain session state during gameplay

Performance Cookies

• Collect anonymous statistics on site usage
• Analyse user behaviour to identify areas for improvement
• Monitor site performance and technical errors

Functional Cookies

• Remember user preferences and settings
• Personalise content and language options
• Enhance user experience based on previous interactions

Marketing Cookies

• Track effectiveness of promotional campaigns
• Deliver targeted advertising based on interests
• Measure conversion rates and user engagement

Cookie Retention

Cookies are retained for a maximum period of one year from the date of placement, after which they expire automatically. Users may delete cookies manually through their browser settings at any time.

Managing Cookie Preferences

Users can control cookie settings through:

• Browser configuration options
• Cookie consent management tools on the website
• Disabling specific cookie categories whilst maintaining essential functionality

Disabling certain cookies may affect the functionality or performance of the website.

By accessing or using Ricky Casino services, users confirm their full acceptance of this Privacy Policy and consent to the collection, processing, and use of their personal information as described herein.

Deemed Acceptance

Acceptance is deemed to occur when a user:

• Completes the account registration process
• Makes a deposit or places a wager
• Continues to use the services after policy updates
• Submits personal information through any platform feature

Current Version Prevails

The current version of this policy, as published on the website, prevails over any previous versions. Users are encouraged to review the policy periodically to remain informed of any changes.

Effective Date

The current version becomes effective immediately upon publication. Continued use of the services after publication constitutes acceptance of the updated terms.

Withdrawal of Consent

Users who do not accept the terms of this policy should:

• Refrain from creating an account or using the services
• Contact customer support to close an existing account
• Request deletion of personal information subject to legal retention requirements

Withdrawal of consent may result in the operator being unable to provide certain services or fulfil contractual obligations.

Ricky Casino may share personal information with third parties under specific circumstances to fulfil legal obligations, provide services, or protect legitimate interests.

Categories of Third Parties

Personal information may be shared with:

Service Providers

• Payment processors and financial institutions
• Gaming software and platform providers
• Customer support and communication services
• Identity verification and fraud prevention services

Legal and Regulatory Authorities

• Australian gambling regulators and licensing bodies
• Law enforcement agencies investigating illegal activities
• Courts and tribunals in response to legal proceedings
• Financial intelligence units for anti-money laundering compliance

Business Partners

• Affiliate marketing partners (with user consent)
• Promotional and advertising services
• Analytics and market research providers

Purpose and Scope of Disclosure

Where third parties are not specifically listed on the website, users will be informed of:

• The identity of the recipient organisation
• The purpose for which information is being shared
• The scope of information to be disclosed
• The legal basis for the disclosure

Consent to Disclosure

By providing personal information to Ricky Casino, users consent to its disclosure to third parties for the purposes outlined in this policy. Users may withdraw consent for non-essential disclosures, which may affect service availability.

Third-Party Obligations

All third parties receiving personal information are contractually bound to:

• Process information only for specified purposes
• Maintain confidentiality and security standards
• Comply with applicable data protection laws
• Return or destroy information when no longer required

The Ricky Casino website may contain links to third-party websites, including payment providers, social media platforms, and partner services. These external sites operate independently and have their own privacy policies governing the collection and use of personal information.

Operator Responsibility

Ricky Casino is not responsible for:

• Privacy practices of linked third-party websites
• Content, accuracy, or security of external sites
• Processing of personal information by third parties
• Terms of service or user agreements on external platforms

Links to third-party websites are provided for convenience only and do not constitute endorsement of their practices or content.

User Caution

Users are advised to:

• Review the privacy policy of any external website before providing personal information
• Exercise caution when sharing sensitive data on third-party platforms
• Understand that different privacy standards may apply on external sites
• Contact the relevant website operator with privacy concerns

Data Collection on External Sites

When users navigate to a third-party website, that site may collect information independently through cookies, tracking technologies, or registration forms. Such collection is governed by the external site’s privacy policy, not this document.

Users should ensure they understand how their information will be used before interacting with any third-party website accessed through links on the platform.